Technical FAQs 4

Does Kosovo have a mobile phone network?

ARKEP’s data indicates mobile telephone penetration in Kosovo covers 100 percent of inhabited zones and 94 percent of Kosovo’s territory. Kosovo’s telecommunications sector is one of the least expensive in the region and has similar quality voice services in comparison with other providers in the region.

How do I call from outside Kosovo?

To call from outside Kosovo, dial the exit code of the country you are calling from, followed by Kosovo's country code '381', then the local phone number. Do not include a leading '0' in the call.

What services does Kosovo Telecom offer?

Kosovo Telecom offers mobile telephone services through its subsidiary Vala and has approximately 50 percent of the market share. Telecommunications infrastructure development, including WiMax and other municipal wireless internet services.

What percentage of Kosovo's population uses mobile phones?

These numbers equate to 24.52 and 97.92 percent penetration rates, as some users use both mobile and fixed internet connections or have multiple accounts. ARKEP’s data indicates mobile telephone penetration in Kosovo covers 100 percent of inhabited zones and 94 percent of Kosovo’s territory.

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